We can ship to virtually any address in the world. We normally ship 7 days a week, with packages being picked up Monday-Saturday. Our current ship time for an order containing only in-stock items is 2-4 business days.
If your order contains any pre-ordered items, your entire order will ship when the pre-ordered item is ready. The approximate release date will be shown on the pre-ordered product when you place your order. Please note that date is an approximation of when we expect to have your yarn ready, but the exact ship date may vary.
If you're in a rush for any particular color, please order only items that are in stock (they won't say Pre-Order in the title), and order all pre-order items separately.
All US orders of $50 or more get free shipping. We will ship out USPS First Class Mail or Priority, depending on the weight of the package.
Shipping prices will be shown in the shopping cart before you are asked to pay.
(Please note the below shipping times begin after your order has actually shipped, not from the time your order is placed)
US Orders: Orders shipping to a US address will ship via USPS First Class mail if under 13 oz which takes around 3-5 business days; sometimes longer. If over 13 oz, they will ship via USPS Priority Mail, which arrives in approximately 2-3 business days; sometimes longer. US orders of $50 or more will ship for free.
International Orders: If your order is shipped outside the United States, we will send it via USPS First Class Mail International if under 4 lbs. If over 4 lbs, we will ship via USPS Global Priority Mail. Exact shipping times will depend upon your country, but we find most orders arrive within 2-3 weeks, with the occasional package taking longer.
100% Money Back Guarantee. We want you happy! If you're not completely satisfied with your purchase, you may return your item(s) within 30 days of delivery for a full refund or exchange.
Once received, we will process your refund, exchange or store credit within several business days.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Items can be returned to:
Expression Fiber Arts
338 S. Sharon Amity Rd. PMB #131
Charlotte North Carolina 28211 US
We want your entire experience with us to be enjoyable! If you are unhappy in any way, please email us and we will work with you to make sure you're happy. Thank you for visiting our site and happy shopping!